Payment Methods
Payment methods
Visa, Mastercard, American Express, Interac, Visa Debit, Ardene gift cards, Happy card, cash. Visa, Visa Debit, Mastercard, American Express, Discover, Shop pay, Paypal, Afterpay, Apple pay, Google pay, Ardene gift cards. Please note that when you or
How can I purchase an Ardene gift card?
If you want to buy an Ardene gift card, go to the Gift Cards section or click the link in the page footer. You can also purchase a gift card at your nearest Ardene store. Please note that there are no discounts when purchasing a gift card, and they c
Where can I use my Ardene gift card?
You can use your Ardene gift card in-store and online at www.ardene.com and on the Ardene app. Your Canadian gift card is only good in Canada and on the Canadian site, and your American gift card is only good in the US and on the US site.
How do I use a gift card online?
Scratch the silver part on the back of your gift card to get your PIN. You can enter the gift card information at checkout - after the shipping step, in the payment section. Enter the gift card number on the back of the card as well as the PIN, and c
How do I check the balance on my gift card?
If you want to know what you have left on your Ardene gift card, you can "Check My Balance" in the Gift Cards section on ardene.com. Enter the number on the back of the card and the pin number to find out.
My gift card was lost/stolen, can I have a new one?
We are normally not responsible for any lost or stolen gift cards. But if you can provide us with a picture of the receipt and a screenshot of the transaction on your bank statement showing the gift card purchase, contact customer service at support@
Can I pay with an e-gift card in-stores?
Yes! You can use your e-gift card in-store or online. Just show the gift card number on your email in-store to redeem it.
When will I be charged?
Paypal purchases and gift cards are charged immediately once an order is placed. Credit cards and Apple Pay are charged once the order has shipped.
How do I know your website is secure?
Security is important to us! Ardene follows the latest standards, and we have our own web security certificate. We protect your personal information by implementing a variety of security safeguards appropriate to the sensitivity of the information, i
How do I use Afterpay?
When shopping online, simply add items to your shopping bag and check out as normal. At the checkout, choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details. Retu
Can I use Afterpay if I'm an international customer?
Afterpay is only offered to our customers who have a Canadian billing address, Canadian shipping address, a Canadian Visa or Mastercard (credit or debit card), and a Canadian mobile phone number. Customers with international billing addresses, shippi
Can I get a gift receipt?
At the moment, we don't offer gift receipts for online orders. Gift receipts are only available in-store.
What are Happy Cards?
Happy Cards are a new type of prepaid card with multiple categories and themes. These prepaid cards give customers more choice and flexibility with no fee. Happy Cards give customers the freedom to shop at any of the brands featured on the card!. The